.logo.png){kind=logo}
Refund and Cancellation
Refund
If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.
It would take at least 45 days to process the refund (if due).
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.
CANCELLATION CHARGE
|
Indian Tours |
World Tours |
|
|---|---|---|
|
Number of days prior to departure applicable to written cancellation application is received by the company |
Amount of Cancellation charges % on total tour price must be paid by the Guest/s' |
Amount of Cancellation charges % on total tour price must be paid by the Guest/s' |
|
More than 60 days |
Registration Amount /Full Refund |
Registration Amount /Full Refund |
|
60 - 46 days |
10% |
10% |
|
45 - 31 days |
20% |
20% |
|
30 -15 days |
50% |
40% |
|
14 - 07 days |
80% |
80% |
|
06 - 01 days |
100% |
100% |
|
On the day of departure |
100% |
100% |
|
On Tour |
100% |
100% |
|
On Tour |
Above cancellation charges will apply on the total Tour price excluding the discount, rail and air fare cancellation |
Above cancellation charges will apply on the total Tour price excluding the discount, rail and air fare cancellation. |
If the guest decides to cancel the tour for any reason, he shall make a written application to the Holiday Hub India or email us on info@holidayhubindia.com and deliver it to the concerned sales booking person / Branch In charge at the sales outlet where guest/s booked. The letter or email must contain details of tour code, date of departure, no. of guest's and the original receipts issued by Holiday Hub India . Cancellation by email will be valid only if given on abovementioned email address. Any other form of request for cancellation shall not be considered as request for cancellation. Such cancellation shall attract the cancellation charges as stated hereinabove. For the purpose of this clause, cancellation can be due to any reason whatsoever, including but not limited to, the reason of inability to participate due to any illness, death, court orders, non availability of travel documents and the like. As per the Booking conditions, Holiday Hub India is constrained to levy the aforesaid cancellation charges towards Air tickets, visa, charges by suppliers and the like. Holiday Hub India reserves the right to cancel a tour departure without assigning any reason. In case of a Visa rejection being force majeure, the entire deposit amount shall be forfeited if the guest/s' cancels the tour , as airline tickets ,hotel vouchers and the like are required for the VISA purpose and are non refundable / partial refundable. Any such refund shall be payable to the guest after receipt of the refund from respective authorities after considering above mentioned cancellation charges. All refunds shall be given in Indian rupees only. Holiday Hub India reserves the right to issue future tour discount letter to their valuable guest.
